Exchange & Return

RETURN & EXCHANGE POLICY 

• We will gladly accept any unworn, unwashed merchandise with original tags within 30 days of purchase for a return or an exchange.
• Please return goods with a copy of the invoice and mention the reason for returning the items.
• The customer needs to return the merchandise via traceable delivery i.e. courier or registered post at his own expense to our address. 
• Delivery Charges will not be refunded. 
• Refund requests will be processed within 7 working days after receiving the return products.
• For further queries about exchanges and returns, please contact us at boldstep.pk