Refund policy

  • We will gladly accept any unworn, unwashed merchandise with original tags within 30 days of purchase for a return or an exchange.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • The customer needs to return the merchandise via traceable delivery i.e. courier or registered post at his own expense to our address. 
  • Delivery Charges will not be refunded. 
  • Refund requests will be processed within 7 working days after receiving the return products.
  • For further queries about exchanges and returns, please contact us at boldstep.pk